BomDia Massage & Wellness
We help people heal themselves
Frequently Asked Questions
What time should I arrive to my appointment?
-Please arrive 5 minutes before your scheduled appointment so you may enjoy your full service time.
What do I wear during my massage appointment?
-Some people choose to leave undergarments on during their service. We encourage you to choose what you are most comfortable with. Only the area being worked will be exposed.
I scheduled a 60 minute massage. How much time of that appointment is spent on massage?
-We ask our clients to arrive 5 minutes early, this way they can enjoy their full service time on their chosen treatment. We provide additional time for you to dress/undress, pay and schedule.
I have to cancel my appointment the same day as my appointment. How does this work?
If you need to change your appointment for any reason a 24-hour minimum cancellation/rescheduling notice is required.
A "No Show" or a cancellation with less than 24 hours of the appointment time will result in a charge of 50% of the appointment. The remaining 50% will be credited on your account for a full calendar year from the time of booking. We do not issue refunds.
100% Prepayment is required for all services. In the event you are unable to attend your appointment with more than 24-hour notice, you have a credit on your account for a full calendar year from the date of the transaction.
I have to cancel my appointment with more than 24-hours notice. How does this work?
-You may choose to reschedule or you have a full calendar year of credit towards services with BomDia.
When is my credit card charged?
-Credit cards are charged at time of booking.
Am I able to get a refund for services not yet received?
-We do not issue refunds for services. However, we do offer credit applied to your account for up to a full calendar year in the event of cancellations with more than 24-hours notice.
BomDia Massage & Wellness Offering Massage Therapy Northern Kentucky, Cincinnati Ohio and Louisville Kentucky. Therapeutic Massage, Aromatherapy, Holistic & Preventative Care. We offer Swedish, Deep Tissue, Hot Stone Therapy, Trigger Point, Craniosacral, Prenatal Massage, Myofascial Release and Spa Treatments. © 2014 | All Rights Reserved