We help people heal themselves 

Frequently Asked Questions 

What time should I arrive to my appointment? 

-Please arrive 5 minutes before your scheduled appointment so you may enjoy your full service time.  


What do I wear during my massage appointment?

-Some people choose to leave undergarments on during their service.  We encourage you to choose what you are most comfortable with.  Only the area being worked will be exposed.


I scheduled a 60 minute massage.  How much time of that appointment is spent on massage?

-We ask our clients to arrive 5 minutes early, this way they can enjoy their full service time on their chosen treatment.  We provide additional time for you to dress/undress, pay and schedule.  


I have to cancel my appointment the same day as my appointment.  How does this work?

-CANCELLATION POLICY
If you need to change your appointment for any reason a 24-hour minimum cancellation/rescheduling notice is required. 
A "No Show" or a cancellation with less than 24 hours of the appointment time will result in a charge of 50% of the appointment. The remaining 50% will be credited on your account for a full calendar year from the time of booking. We do not issue refunds. 
100% Prepayment is required for all services. In the event you are unable to attend your appointment with more than 24-hour notice, you have a credit on your account for a full calendar year from the date of the transaction.


I have to cancel my appointment with more than 24-hours notice.  How does this work?

-You may choose to reschedule or you have a full calendar year of credit towards services with BomDia.  


When is my credit card charged?

-Credit cards are charged at time of booking.  


Am I able to get a refund for services not yet received?  

-We do not issue refunds for services.  However, we do offer credit applied to your account for up to a full calendar year in the event of cancellations with more than 24-hours notice.